Tivoli Service Management Platform

Deliver Real Business Results

Standardize and share data that integrates processes, information and technology to deliver real business results with the Tivoli Service Management Platform. This solution delivers:

• successful, cost-effective implementation of Service Management initiatives
• anticipate the impact of provisioning changes before they occur
• lower the risk of failure & inconsistencies in you IT architecture
• reduce the time it takes to isolate, diagnose, and resolve problems

Tivoli Change and Configuration Management

This open, standards-based change and configuration management database enables business and IT staffs to reduce management and incident costs, automate business process execution, and simplify complexity of your IT infrastructure. Automatic discovery of CIs (Configuration Items) establishes the ability to audit and control change management processes.

Tivoli Application Dependency Discovery Manager

This tool creates complete, detailed maps of business applications and infrastructure, revealing cross-application dependencies, and supporting run-time configuration values and change history.

---

•  Print This Page