• Third Party Maintenance
• IT Maintenance Process
• Standard Systems Maintenance Levels
• Save Money on Maintenance
• Third Party Maintenance Overview

A Variety Of Third-Party Maintenance Offers

Decrease IT Maintenance Costs

North American Systems is proud to offer their customers a variety of third-party maintenance offers. Dedicated to providing a range of choices for midrange computer buyers, we will make sure to get you the best combination of price and service level that is right for your business.

Heterogeneous IT maintenance

In a heterogeneous IT environment, with hardware from multiple manufacturers, there are usually multiple maintenance contracts from various disparate sources. Managing multiple support contracts and expiration dates adds complexity and unnecessary costs, and may adversely affect availability if there is difficulty finding the correct source to go to when maintenance is needed.

Consolidate

Consolidating all hardware onto a single, unified maintenance contract reduces the complexity involved with managing and renewing maintenance contracts. Also, when maintenance is needed, there is a single point of contact and phone number to call. With a dedicated account manager, the logistics and shipping of parts & replacements are coordinated via a single source.

In addition, web-based management tools enables a comprehensive overview of
maintenance, with reports and auditing to gain insight into your IT infrastructure and maintenance, pinpoint potential issues before they become problems, and ensure service level agreements are met.

A Wide Variety of Supported Operating Systems and Hardware

A partial list equipment and operating systems that can be covered under our maintenance plans include:

Servers:

• IBM AS/400 iSeries, RS/6000 pSeries, NetFinity xSeries
• HP Compaq DEC AlphaServer Integrity HP 9000
• Sun Netra, Sun Fire, Sun Enterprise, UltraSPARC Systems
• SGI, Dell

Storage:

EMC, Dell, IBM, HP, Compaq, Overland Data, NetApps, Qualstar, Quantum, StorageTek, Sun

Networking:

Juniper, Cisco, 3COM, Nortel, QLogic, Brocade, Extreme Networks, Force10, Emulex, McData

Operating Systems:

Red Hat® Linux, Novell® SUSE® Linux, Microsoft® Windows®, VMware ESX®, HP-UX, NetWare, Solaris, IRIX

Nationwide Coverage

North American Systems has nationwide coverage when it comes to IT maintenance plans. With nationwide coverage, North American System IT maintenance options can help enterprises that have multiple sites consolidate under one contract for comprehensive account review & management. In addition, this nationwide coverage helps ensure that a spare replacement part is close by.

The North American Systems Advantage

North American Systems International can help you consolidate with a plan that supports all of your hardware platforms & operating systems, and saves money. Contact us today to find out more.